Customer Care Program
Our goal at Beech Motorworks is to handle the service and repair work of your automobile so effectively that we earn the privilege of managing the life cycle of all your vehicles – import and domestic. We’ve been providing that quality service since 1994.
We’ll take responsibility for the health and longevity of your vehicles so you don’t have to. Our reminder mailers are highly intelligent – customized for your vehicle and even adjusted for your specific driving habits!
Your experience is critical to us, so we’ll also follow up after any work with a phone call to make sure everything meets or exceeds your expectations. We believe that the Beech Motorworks’ Team performs exceptional work, and we continuously check our own performance by grading our technicians and service advisors according to your feedback.
In fact, we guarantee our quality with a Nationwide Warranty and a 24-hour Roadside Assistance Program FREE of charge. You are automatically enrolled into the Warranty and 24-hour Roadside Assistance Program.
Thank you very much for choosing Beech Motorworks as your vehicle service provider.
Dropping your car off with us for the day and need a ride? When you make an appointment or come in for auto service, just mention that you need a ride. We will drop you off at any location – home, work, or anywhere you need to go. When your vehicle is ready, we will call you and if you need a ride back to our shop, we will come pick you up!
Please note: Our Local Courtesy Shuttle Service is for drop offs and picks ups for locations within a 10 km radius of our shop. If you need a temporary vehicle for the day, ask us about arranging a Rental Vehicle for you.
Your experience is critical to us, so we’ll also follow up after any work with a phone call to make sure everything meets or exceeds your expectations. We believe that our Team performs exceptional work, and we continuously check our own performance by grading our technicians and service advisers according to your feedback.
This is your chance to tell us if everyone in our organization is representing Beech Motorworks properly and doing exceptional work. Our team members are graded on customer responses to ensure that we are worthy of your business.
Rewards Card Program
Earn dollars towards future services every time you visit. Use reward money on your next visit or save them up! Buy a Beech Motorworks Rewards Card as a gift and give it to a friend or relative. Remember to bring in your Rewards Card every time you visit us at Beech Motorworks. Membership into this valuable program is FREE. Look for additional benefits in the reminder mailers or when you are in the shop. We will occasionally offer special discounts exclusively to Rewards Card members. Your Beech Motorworks Rewards Card also serves as your membership card for the free 24-Hour Roadside Assistance program and Nationwide Warranty. So, always be sure to carry your Rewards Card with you, wherever you go.
24-Hour Roadside Assistance
To earn your lifetime business, we have to do more than service your vehicle – we need to provide safety and peace of mind. We know that our customers rely on us to take care of their vehicles and ensure that they have a safe, comfortable ride. We want to make sure you are taken care of, wherever you are.
That’s why we offer a complimentary 24-Hour Roadside Assistance Program that gets you to safety in the event of an emergency and covers most common needs up to $75.00 per year, per vehicle.
This program is part of our valuable Customer Care Rewards Card program. You must be a member of our Rewards Card program in order to receive this roadside assistance. Click here to read the terms and conditions surrounding the 24-Hour Roadside Assistance service.
Early Bird / Nite Owl Service
Although we have convenient hours of operation, we know that sometimes our customers’ busy schedules do not allow them to bring their vehicles in during those times.
To accommodate our busy customers, we offer an Early Bird / Nite-Owl Service.
To take advantage of the Early Bird / Nite-Owl Service, simply bring your vehicle to our shop location. We have a Key Drop safety drop-box where you can fill out the form and drop your keys in the envelope, then drop them through the key slot. The box is secure and can only be accessed by our Team. It’s that simple and that easy!
Whether you own a brand new BMW or the car you used to drive in high school every car needs proper automotive maintenance to avoid costly repairs and optimize your vehicle’s performance. At Beech Mororworks we make it easy! When your vehicle needs maintenance, you’ll receive one of our reminders — simply call us to review the items with you and you can decide what to do from there! Here are the specific reminders you may receive:
Oil Change Reminders
We’ll send you a mailer customized for you, based on your specific driving habits AND the type of oil you use. We believe you should change your oil every 5,000 km if you use regular oil and every 8,000 km if you use full synthetic. Many manufacturers are extending the recommended oil change intervals and we know this is not the best way to maintain your vehicle.
Scheduled Maintenance Reminders
Every vehicle has a schedule that should be followed, and we’ll send you a reminder for each major interval. Just call us and we’ll discuss services that MAY need to be performed. Together, we’ll determine what should be done and set an appointment.
Technician Recommended Auto Service Reminders
When you service your vehicle at Beech Motorworks, you may opt not to do everything that we recommend. That’s ok: Our system saves those recommendations so we can remind you to take care of them at a time convenient for you.
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Good towards any service or repair at Beech Motorworks.
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