5

I am always fully satisfied with the service.

5

Great customer service, prices are reasonable. My only comment would be to extend your weekday hours for those of us working late. Overall though, very accommodating.

5

Great job as always guys. Appreciate the quality and honesty your shop has provided me for the last 20 + years.

4

The customer service at Beech is top notch. Intelligent, caring and passionate people working there. The service on my vehicle was compeleted in a timely manner and the mechanics ensured that they informed me as to what exactly needed to be done on my vehicle. Overall, I was happy with the service but there were a few issues as well. Firstly, during my servicing it was raining and someone did not shut the rear drivers side door properly and thus, quite a bit of rain was all over my leather seats and door. Secondly, when I sat back in my car, my seat was adjusted and not returned into the position I maintain, my mirrors were also not in its standard position. Lastly, the rear floor mats were placed incorrectly ie. the left mat was placed on the right side of the vehicle. To me, attention to detail with luxury vehicles is the key to exceptional service and I unfortuantely did not see above and beyond service during my first servicing at Beech Motor Works.

Hi Steve,Thanks for the insight on how we can improve, we appreciate the time you have taken, so I would like to extend the deffered work service discount of 10 or $187.50 in your case until the end of April and would also like the opportunity to detail your vehicle again ( at no charge to you of course) when your time permits just drop it off even just for the detailing. Again thanks Steve and we look forward to seeing you again soon.Clint Giles

- Beech Motorworks - 990 Upper James St
5

Clint and the rest of the guys at Beech are great. My jetta came down with problems. I'm fixing it myself, however I took it to Beech to have everything diagnosed. They were understanding about me wanting to do the repairs myself, and in addition to their diagnostic service, were very helpful with repair info. Great service!!

5

They put a new bulb in a headlight free of charge and on another occasion, the technician went for a drive with me to listen to a buzzing sound I noticed and then they hoisted my car and let me know how long the wheel bearing would last. When I had overhaul work to be done, I brought it to them - they gave me a Saturday 7am appt because I work out of town during the week. The shuttle service was already running at that hour, they called me to review all the work before doing it and gave me 24 hr emergency service anywhere in North America for being a customer. They also run a remarkable referral program. These guys are above and beyond and everyone there is warm and friendly.

5

Very happy with the whole experience. Best part is that they go the extra step in cleaning both the exterior and interior of my car. First class service. Thank you!

4

Good service Pleasant personal attention

5

good as usual

5

I was just wondering if there is something I can use to take off the sealent sediments on and around my new tires. It is very sticky and noticable. Is there a special product needed to clean it off.Thank You.

Hi Vanessa and thanks for the kind words, if you drop by the store we would be more than happy to remove the sealent from your rims and give you a complimentry clean up as well ThanksClint

- Beech Motorworks - 990 Upper James St
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